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NOTE: These steps are written for the latest version of Mac OS X (10.15 Catalina).
Configure the Mac’s built-in VPN client so you can access restricted resources from off campus.
The VPN Profile for Mac OS X is a profile that the University makes available to students, faculty, and staff which may be used configure the Mac OS X built-in VPN client to establish a VPN connection with the University from off campus. If you have already installed the VPN profile on your Mac, you may skip to the section below entitled Connect with the VPN Profile. If you need to install the profile on your Mac, proceed to the next section.
Download the VPN Profile for Mac OS X
You may connect with the VPN Profile for Mac OS X in order to access restricted electronic resources, like Datastore, from an off campus location. It is not necessary to connect with VPN when you are on campus. Students, faculty, and staff may download and install the VPN Profile for Mac OS X from the University IT Help portal by following the directions below:
Note: This form is used for ALL off campus VPN requests, even if not related to the Cisco AnyConnect application.
Students, faculty, and staff requesting to download the VPN Profile for OS X from an off campus location may fill out the form below (Figure 1) and click Submit Form. Note the the form is used for ALL VPN access requests from off campus, even if unrelated to the Cisco AnyConnect application. Once the Request has been submitted and the information verified, the VPN Profile for OS X installation file will be sent to your ISU email address via an email application called SendTo. When you receive the installation file, click on the file and follow the steps 6b - 6f above to install the profile. Once you have successfully installed the VPN Profile for OS X, you may proceed to the section below entitled Store Your ULID in VPN Profile.
Figure 1:
Image description: The VPN Request form. Fill this out to send your request for the VPN software.
To configure the VPN profile to store your ULID, do the following:
The VPN profile for Illinois State University now contains your ULID. You will still be prompted to enter your password each time you connect.
Installing the VPN profile does not automatically add a VPN menu to your menu bar in Mac OS X. To add a VPN menu to your menu bar, do the following:
The VPN status menu now appears on your menu bar. The button looks like a small square with 4 lines going through it.
You must have the VPN profile installed to complete these instructions (see above). To connect using the VPN profile with Max OS X, do the following:
You have now established a VPN connection. To disconnect, click the VPN icon on the top menu bar and click Disconnect ISU VPN
When you are finished using your VPN connection, you should disconnect. Do the following:
You are now disconnected from the VPN connection.
For technical assistance, you may contact the Technology Support Center at 39-438-4357, or by email at SupportCenter@IllinoisState.edu.